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Chemistry · Chapter 13. Chemistry of Metal Elements

Water hardness

Water hardness is a specific condition caused by the presence of multivalent cations in solution, primarily magnesium ($Mg^{2+}$) and calcium ($Ca^{2+}$) ions. Such water has an unpleasant taste and is entirely unsuitable for use in most industrial and technical processes, necessitating mandatory water softening methods.

Main causePresence of magnesium and calcium ions in solution
Thermal methodBoiling eliminates only temporary hardness
Health hazardWater treated with complexones is strictly prohibited for drinking
4 min readFor medical studentsUpdated 09/24/2026
Material prepared by WhiteCoat Pro editorial team based on platform study guidesReviewed by medical editor: Aulov A. A., general practitioner · 09/24/2026

Classification of water hardness and its elimination methods

Water hardness is not a homogeneous property. Depending on the specific salts that cause it, two main types of hardness are distinguished, each requiring a distinct approach to elimination.

1. Temporary hardness The main cause of this type of hardness is the presence of soluble calcium and magnesium bicarbonates in water. A distinctive feature of temporary hardness is the ease of its elimination — ordinary boiling is sufficient. The mechanism of the process is that upon heating, soluble bicarbonates thermally decompose. As a result of this chemical reaction, carbon dioxide, water, and an insoluble carbonate precipitate are formed.

  • Softening reaction:

$$Ca(HCO_3)_2 = CaCO_3\downarrow + CO_2\uparrow + H_2O$$

2. Permanent hardness This type of hardness arises due to calcium and magnesium chlorides and sulfates dissolved in the water. Unlike bicarbonates, these salts do not break down upon heating, making boiling completely ineffective in this case. The elimination of permanent hardness is possible exclusively through the addition of special chemical reagents. Soda ash (sodium carbonate) is most commonly used for these purposes, converting metal ions into an insoluble state.

  • Softening reaction:

$$CaCl_2 + Na_2CO_3 = CaCO_3\downarrow + 2NaCl$$

Softening via complexation

In addition to classical precipitation, there is an alternative highly efficient approach — the complexation method. Its fundamental essence lies in binding $Ca^{2+}$ and $Mg^{2+}$ ions into stable yet highly soluble complex compounds.

During such treatment, alkaline earth metal ions are not physically removed from the water (no precipitate falls out); however, they are securely blocked by reagents and cease to participate in their characteristic chemical reactions, making the water soft.

Sodium salts of polybasic organic acids are used as complexing reagents. Key representatives of this group:

  • Sodium citrate — the sodium salt of citric acid.
  • Sodium edetate (ethylenediaminetetraacetate) — a substance widely known as a complexone.
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Mechanism of complex formation

The binding of multivalent cations occurs due to the specific structure of the reagent molecules. The structure of sodium ethylenediaminetetraacetate (complexone) includes nitrogen atoms and carboxyl groups, which have the ability to coordinate metal ions around themselves.

  • Bond formation: The interaction proceeds via a donor-acceptor mechanism. $Mg^{2+}$ and $Ca^{2+}$ ions act as acceptors, forming 4 to 6 strong bonds with the complexone molecule.
  • Participants in the interaction: Unshared electron pairs of oxygen (O) and nitrogen (N) atoms take direct part in the formation of donor-acceptor bonds.
  • Result: A complex spatial structure is formed — a calcium or magnesium chelate complex (in such molecular diagrams, $CH_2$ groups are often denoted by dots to simplify visualization).

Biological significance and medical risks

Upon adding a complexone, free $Mg^{2+}$ and $Ca^{2+}$ ions are rapidly and reliably bound, making the water soft and suitable for technical needs. However, from a medical standpoint, this process harbors a serious danger.

There is a strict warning: water that has undergone softening via complexation is strictly unfit for drinking.

The reason lies in the chemical activity of the reagents. When such water enters the gastrointestinal tract, any excess complexone will inevitably begin binding magnesium and calcium ions directly within the human body. Because these elements are critically essential for maintaining normal physiological functions and basic metabolic processes, their forced binding can cause severe health damage.

Briefly: answers to topical questions

Which metal ions determine general water hardness?

General water hardness is determined by magnesium ($Mg^{2+}$), calcium ($Ca^{2+}$), and other multivalent ions.

Which chemical reagents are used to eliminate permanent water hardness?

Chemical reagents such as soda ash ($Na_2CO_3$) are used to eliminate permanent hardness. To soften water via complexation, sodium citrate and sodium ethylenediaminetetraacetate (complexone) can be used, binding calcium and magnesium ions into soluble complex compounds.

In what units of measurement is water hardness expressed in chemical analysis?

Water hardness is expressed in milli-equivalents per liter (mEq/L).

What is the maximum allowable concentration (MAC) limit of hardness for drinking water according to sanitary regulations?

The maximum allowable value of total hardness for drinking water is no more than 7–10 mEq/L for both centralized and decentralized sources.

How to memorize

Temporary hardness can be "boiled out" (removed by boiling along with carbon dioxide), whereas permanent hardness can only be "bound" or "precipitated" using chemistry.

Class and exam questions

Why cannot permanent hardness be eliminated by simple boiling?

Permanent hardness is caused by the presence of magnesium and calcium sulfates and chlorides. These compounds are thermally stable and do not decompose upon heating, so chemical precipitants such as sodium carbonate must be used to remove them.

What is the essence of the water softening method via complexation?

The method involves adding reagents (e.g., sodium citrate or sodium ethylenediaminetetraacetate) that form soluble yet very stable chelate complexes with calcium and magnesium ions. The ions remain in solution but lose their ability to participate in chemical reactions.

Why is it dangerous to drink water softened with complexones?

An excess of complexones in ingested water will continue its chemical action inside the body. The reagents will begin to bind calcium and magnesium ions contained in human tissues, disrupting normal cellular metabolism and vital activity.

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What else to study on this topic

  • Chemical properties of calcium and magnesium bicarbonates
  • Mechanism of donor-acceptor interaction in chelates
  • Spatial structure of sodium ethylenediaminetetraacetate
  • Role of calcium and magnesium ions in human cellular metabolism

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